Last Updated: 23 September 2024
Redboat Ventures Pty Ltd (ABN 12680128054) ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you use our website MagicBox.biz (the "Website"), our applications ("Apps"), and any related services, including our Software as a Service ("SaaS") platform, MagicBox (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
Personal Information: Information or an opinion about an identified individual or an individual who is reasonably identifiable.
Sensitive Information: A subset of personal information that includes information about an individual's racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health information, and other sensitive data as defined under the Privacy Act.
We may collect the following types of personal information:
Contact Information: Name, email address, telephone number, and mailing address.
Account Information: Username, password, and other credentials used to access our Services.
Payment Information: Credit card details or other financial information necessary to process payments.
Usage Data: Information about how you use our Website, Apps, and Services, including IP address, browser type, pages visited, and other analytics.
Communications: Any correspondence or communication you have with us, including emails, phone calls, or messages sent through our Services.
We collect personal information in several ways:
Directly from You: When you register for an account, subscribe to our Services, fill out forms, or communicate with us.
Automatically: Through cookies and similar technologies when you use our Website or Apps.
Third Parties: From third-party services that integrate with our Services or partners who assist us in providing our Services.
We collect and use your personal information for the following purposes:
Provision of Services: To set up and maintain your account, provide access to our Services, and process transactions.
Communication: To contact you regarding your account, respond to inquiries, and provide customer support.
Improvement of Services: To analyse usage patterns and improve our Website, Apps, and Services.
Marketing: To send you promotional materials, newsletters, or information about new products or services that may interest you (you can opt out at any time).
Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions.
We may disclose your personal information to:
Service Providers: Third-party vendors who assist us in providing our Services, such as payment processors, hosting providers, and email service providers.
Legal Obligations: Government agencies, regulatory bodies, or law enforcement if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
Your personal information may be transferred to, stored, or processed in countries outside of Australia. We will take reasonable steps to ensure that any overseas recipient complies with the Australian Privacy Principles or is bound by similar privacy laws.
We take reasonable measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
Encryption: Using SSL/TLS encryption for data transmission.
Access Controls: Restricting access to personal information to authorised personnel.
Regular Audits: Monitoring and reviewing our security practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We use cookies and similar tracking technologies to:
Enhance user experience.
Analyse usage patterns.
Deliver personalised content and advertising.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
To exercise these rights, please contact us using the details provided below.
We may send you marketing communications about our Services. You can opt out of receiving these communications at any time by:
Clicking the "unsubscribe" or “opt out” link in the email or SMS.
Contacting us directly at the contact details provided below.
Our Website or Apps may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.
We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our Website. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:
Email: [email protected]
Address: Suite 204, Level 2, 24-26 Falcon Street, Crows Nest, NSW 2065, Australia
We will respond to your inquiry within a reasonable timeframe.
If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992